One key component to successful business performance is effective management of employee attendance. Time and attendance problems can have a serious impact on organizational performance, especially in terms of lower productivity, lost sales, delayed projects and even disappointed customers. As a manager, CEO, supervisor or a business owner, you rely on your employees to get things going and run your business smoothly. For hourly workers whose customers and coworkers have the expectation of on-time product shipping and delivery, excellent attendance is even more crucial.
When employees often take days off or simply arrive late at work, this starts to affect the whole organization by lowering employee morale, creating tension and breaking down communication.
There are several tips which can help you to handle employee attendance issues properly, avoid absenteeism problems and manage your team more effectively.
1. Set Clear Goals and Expectations About Your Attendance Policy
First of all, you need to make sure your employees know what you expect from them in terms of timing and attendance. Nowadays, more and more companies are introducing flexible working time, putting an emphasis on results and accomplished targets rather than strict working hours. However, many businesses are highly dependent on accurate work hours and cannot afford such policy. Whatever you choose to implement, ensure your policy is clear to everyone in your organization.
2. Identify Main Problems
Next thing you need to do is to understand what causes employees to be constantly absent or late for work. Try to understand whether it is a genuine issue like traffic, child care or illness, or there is a consistent reason for worker’s absences.
Other reasons may include work-life imbalance, too much stress at the workplace, poor working conditions or conflicts with colleagues. Such factors often lead to serious psychological tension and inability to adjust to the workplace and perform effectively.
3. Monitor Employee Attendance Records
Review time and attendance records at least once a month. If possible, do it on a weekly basis. This would allow you to have more control over employee absences and associated problems and let workers know if they are underperforming.
4. Use Time and Attendance Tracking Software
There are various automated time and attendance tracking solutions which can help you to effectively monitor your workforce performance. The electronic time and attendance tools will facilitate the whole process and will enable you to go through attendance records quickly and effectively and spot which employees are coming late, leaving early or take too much days off. It will also help you to indicate which workers are most accurate and consistent.
5. Show Your Employees You Appreciate Timeliness
Motivate your employees by acknowledging their accurateness and regularity. The most common incentives offered by companies to deal with attendance issues include special bonuses, extra leave and gift vouchers.
On the contrary, create sanctions for those who do not meet the desired time attendance standards and clearly show that such behavior will not be tolerated.