Customers may be asked to provide a valid reason for claiming a refund.
mTimeCard provides a transparent online resolution procedure for settling disputes and may direct refund requests through that channel so that we may make alternative suggestions for resolving such requests.
After the first 30 days have elapsed, a refund request will normally not be accepted unless there are convincing reasons justifying a refund.
During this period, we will usually require a Customer to provide a satisfactory explanation as to why a refund is merited and why the request was not made earlier.
After a period of more than 30 days since the date of purchase, the transaction will be regarded as final. mTimeCard will normally decline to grant a refund, except in special circumstances.
Ongoing subscriptions and recurring charges may be cancelled at any time. The cancellation will take place as from the next period of billing. A cancellation will only cancel future billings.
When you subscribe to mTimeCard you have a 7 days trial period. When you first subscribe to one of the mTimeCard packages you will have to go through the PayPal process and make a registration. During this period you can test and use the system without any charge. After the 7 days trial period is finished, mTimeCard will start the payment procedure and you will be charged monthly according the package you have selected. You can always cancel your subscription and the payment.
The above time periods relating to refunds will also apply in respect to each subscription or recurring charge payment.
mTimeCard reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders and law enforcement agencies.
Use of the mTimeCard platform to purchase or sell items requires your agreement to our Refund Policy. This policy may be updated from time to time, so you should check back regularly.